The EORTC IN-PATSAT32 is a 32-item satisfaction with care questionnaire to measure patients’ appraisal of hospital doctors and nurses, as well as aspects of care organisation and services. It addresses technical competence, information provision, interpersonal skills, availability, waiting time, access, comfort and overall care perception. The IN-PATSAT32 is a stand alone questionnaire allowing to address the contribution of patient satisfaction with oncology relevant aspects of care, in the comparison of treatment, psychosocial intervention, or health care services across countries from various socio-cultural background. This questionnaire may also serve to highlight aspects of care needing improvement in the oncology setting.
Conditions for its use are dependent on whether it will be employed in an academic or commercial setting. For academic settings, there is no charge, but a User's agreement is required for each study (please go to 'Downloads' to fill in a download request).
For studies carried out on behalf of a commercial sponsor a royalty fee is payable. A royalty fee is required per study. The amount of the fee depends on the number of patients. For further details of the fee structure, please contact Sarah Williams.
The funds that are generated through the copyright arrangement are used exclusively to support the on-going research of the QLG on the development and refinement of quality of life instruments.
For further information contact Ken Cornelissen (for academic studies) and Sarah Williams (for commercial studies).
Can I see a copy of the EORTC IN-PATSAT32?
A specimen of the EORTC IN-PATSAT32 is available by clicking here.
Reference to the published article of EORTC IN-PATSAT32:
An international prospective study of the EORTC cancer in-patient satisfaction with care measure (EORTC IN-PATSAT32). For a link to PubMed, click here.
How can I employ the EORTC IN-PATSAT32 in my study?
If your study is purely academic you can download the EORTC IN-PATSAT32 by clicking here. You will be asked to complete a 'User's Agreement' form before commencing your study.
If your study is carried out by a commercial sponsor, or if your study is being partially sponsored by the pharmaceutical industry, please contact Sarah Williams directly.